FAQ

Frequently Asked Questions (FAQs)

1. What is facility management, and why is it important?

Facility management ensures that buildings and their services operate efficiently, safely, and cost-effectively. It supports smooth business operations by maintaining infrastructure, managing vendors, and ensuring compliance.

2. What types of businesses do you serve?

We work primarily with hotels, healthcare clinics, strata and mixed-use residential buildings, nonprofits, and commercial properties.

3. How can PurposePath help my business?

We provide operational audits, SOP development, vendor oversight, start-up support, health and safety consulting, and staff training tailored to your facility’s needs.

4. Do I need facility management if I have a small property?

Yes! Even small properties benefit from preventive maintenance and clear procedures to avoid costly repairs and downtime.

5. What is an operational audit?

An operational audit is a detailed review of your facility’s current processes and systems to identify inefficiencies, safety risks, and compliance gaps.

6. How often should I have a facility audit?

Typically, an annual audit is recommended, but this depends on your property’s size, age, and regulatory requirements.

7. What are Standard Operating Procedures (SOPs)?

SOPs are detailed, step-by-step instructions to ensure consistent and effective performance of tasks like cleaning, maintenance, and inspections.

8. Can you help with vendor management?

Absolutely. We oversee contractor performance to ensure they meet quality, safety, and timeline expectations.

9. How do you support new property start-ups?

We assist with operational planning, setting up workflows, SOP creation, and vendor selection to ensure a smooth launch.

10. What health and safety regulations do you cover?

We help you comply with fire codes, workplace safety standards, and health inspections relevant to your industry and location.

11. Do you provide on-site support?

Yes, depending on the project scope, we can work on-site or remotely as needed.

12. How do you customize your services?

We tailor our recommendations and procedures based on your facility’s size, industry, and specific operational challenges.

13. How long does an operational audit take?

Audit duration varies with property size but usually ranges from one day to several days.

14. Will you train my staff?

Yes, we offer coaching and training aligned with your SOPs to improve team performance.

15. How do I know if my vendors are delivering good service?

We provide vendor assessments and regular oversight to ensure contract compliance and quality.

16. Can you help reduce operational costs?

Yes, through efficiency audits, preventive maintenance planning, and energy-saving recommendations.

17. What if I don’t have a facility manager?

We can act as your external facility advisory partner to fill that gap.

18. How quickly can you start working with us?

We typically begin with a consultation to understand your needs and can often start within weeks.

19. What areas do you serve?

We primarily serve Metro Vancouver and the Lower Mainland.

20. How do I get started with PurposePath?

Simply contact us via email at info@purposepath.ca or book a free consultation on our website.